Tessera – Knowledge Base & Support Forum WordPress Theme 2.7.1

Description

Tessera – Knowledge Base, Support Forum & Help Desk WordPress Theme

Tessera is a feature-rich WordPress theme designed for building powerful self-service support platforms. Whether you need a knowledge base, a community support forum, a helpdesk system, or even a small online shop, Tessera offers a complete, all-in-one solution with modern design and seamless functionality.

Knowledge Base & FAQ System

Build a structured, searchable library of support content to assist your users in finding answers without relying on your support team. Tessera’s intuitive knowledge base functionality improves user satisfaction while reducing repetitive support queries.

Integrated Support Forum with bbPress

Fully compatible with the bbPress plugin, Tessera allows you to create and manage discussion forums effortlessly. This is ideal for answering frequently asked questions and building a community-driven support channel, all within a single platform.

Helpdesk Ticketing with Awesome Support

Tessera supports the Awesome Support plugin—one of the most advanced helpdesk solutions for WordPress. Easily manage support tickets from the backend while customers submit issues via a front-end form. Import existing tickets from platforms like Zendesk, Helpscout, or Ticksy with ease.

Built-in eCommerce with WooCommerce

Tessera integrates seamlessly with WooCommerce, enabling you to set up a digital or physical product shop within minutes. Perfect for selling extensions, digital downloads, or branded merchandise.

Key Features of Tessera Theme (GPL Version)

• Fully responsive and mobile-friendly layout

• Crafted with Elementor Page Builder – includes 12 custom widgets

• Built on the Bootstrap 4 framework

• Live search – users find answers in real time as they type

• Custom Knowledge Base post type with tag and category support

• Article rating with like/dislike system

• Integrated social media sharing

• Seamless bbPress forum compatibility

• WooCommerce ready – build your online shop with ease

• Compatible with Awesome Support helpdesk plugin

• Enhanced user profiles for bbPress

• Solved topics and best answer selection for support forums

• Private replies, content reporting, and quoted responses

• Custom user role names and colored badges for bbPress

• Premium FAQ plugin included (save $15)

• Front-end login and fast CSS masonry grid layout

• Mailchimp integration for easy newsletter signups

• RTL language support

• Compatible with Contact Form 7

• Clean, developer-friendly codebase

• Works with Gutenberg and WordPress 5.x

• Optimized for SEO and fast performance

• One-click demo import for quick setup

• Translation ready (.pot file included)

• Extensive documentation included for easy setup and customization

Tessera is an ideal solution for startups, agencies, SaaS platforms, or any business needing a centralized support and documentation system with community engagement. Whether you’re building a helpdesk, a forum, or a product support site, Tessera offers the functionality and flexibility to grow with your needs.